Returns & Refund:  In case of change in mind after your purchase, you can exchange your orders within 7 days on prepaid orders only. The return parcel will be sent by you in your account, and on receipt of the bag, KayPac team will review the bag to its original state; then the new bag will be dispatched from our factory.We trust that you will exchange the product brand new, in its original state with no damage or loss to the product components or packaging.
NO exchange or return is applicable on all COD & Customized orders.

Refunds on cancellations and returns (in case of defects) will be processed within 7-10 working days.

Warranty: Every purchase at KayPac is covered by a 12 months manufacturing warranty. We're undoubtedly available for support if you require any assistance on your KayPac bags after 12 months. Write to us at

Shipping: Your standard shipping with us is free. We partner with globally leading logistics partners for your delivery. They usually deliver between 4-7 days pan India. Please co-operate with us during the pandemic as delivery may affect in regions affected.

Cancellation: If you change your mind with your purchase with us (we hope you would not), you can cancel it with a single request if the product has not left our dispatch centre. Write to us at If it has, apply for a 7 -day free return.

Gift Cards & Clearance section items: All above terms not applicable.