Step 1 Call our Customer Service on 91-11-47429900 between 10.00 a.m. and 6.00 p.m. (IST) from Monday to Saturday. You can also email us firstname.lastname@example.org
Please mention your name, order number & the reason for return.
Step 2 Once your returns request is validated over phone,
You will need to ship the goods back to us at the below given address, the courier charge for return will be borne by the customer not Kaypac
Kaypac does not provide reverse pick up service at the moment.
B-109, Mayapuri Industrial Area,
New Delhi 110064, India
Step 3 After receiving the package, we will inspect the same. Once approved as an eligible return by our Quality
Assurance Team, we will ensure that we replace or exchange the product as per your wish. Or we can issue a merchandise credit for the same amount.
Your returns issue will be closed within 10 days of our receiving the return package from you.